#Lync Question 27: How do I create consistent custom prompts

I am not overly a fan of the Microsoft speech text-to-text (TTS) engine, it just doesn’t sound natural enough. The Acapela group Text-To-Speech codec is very good.  Let have a try

Open up your favourite web browser and go to https://acapela-box.com/ then click on Try acapela-box now! at the bottom of the page.

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Next select a voice (I’ve selected the Finnish female voice Sanna)

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Then enter some text and listen to it.

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In order to download the audio file you will need to register and purchase some credit (sadly it is no longer free but is well worth it for custom prompts)

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then select the download format (MP3/WAV 22Khz/WAV A-law/WAV µ-law).  Then you can upload it into Lync or Exchange UM.

If you case you wondered about audio file formats for Exchange UM, Linear PCM (16 bit/sample), 8 kilohertz (kHz) audio codec must be used to encode the .wav files.

Exchange UM | Voice Mail Greetings, Announcements, Menus, and Prompts
http://technet.microsoft.com/en-us/library/bb124902.aspx#customizing

and then for Lync, All wave files must meet the following requirements:

  • 8-bit or 16-bit file
  • Linear pulse code modulation (LPCM), A-Law, or mu-Law format
  • Mono or stereo
  • 4MB or less

For the best performance of wave files, a 16 kHz, mono, 16-bit Wave file is recommended.

Response Group Audio File Requirements http://technet.microsoft.com/en-us/library/gg398649(v=ocs.14).aspx

And if you ever need to convert a file, try Online-Convert.com | Convert audio to WAV
http://audio.online-convert.com/convert-to-wav

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One thought on “#Lync Question 27: How do I create consistent custom prompts

  1. Pingback: #Lync Question 27: How do I create consistent custom prompts | JC's Blog-O-Gibberish

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