Lync Server 2010 reporting using Quest MessageStats (Part 2)

This is part 2 of a multi-part blog series looking at Lync Server 2010 reporting using Quest MessageStats

Disclaimer: I do not work for Quest Software, nor do I recommend using Quest MessageStats to report against Microsoft Lync Server 2010

Before we having a look at installing and configuring Quest MessageStats for reporting Lync Server let have a quick overview of Quest MessageStats and how it gathers from different systems to report against them.

Out of the box Quest MessageStats will report against a Microsoft Exchange environments and there are lots and lots of great reporting to be able to capacity plan and have a good idea of how your Exchange environment is being used right down to a per user level, but I’m not going to cover this here.

It is important to note that Quest MessageStats is a reporting solution and isn’t a monitoring solution like System Center Operations Manager (SCOM).

Outside of Exchange Server Reporting, there are a number of report pack to report against other systems:

  • OCS/Lync
  • Blackberry
  • Outlook Web Access/App (OWA)
  • Sendmail
  • Windows Mobile
  • Lotus Notes (does anyone still use that?)
  • Archive Manager
  • Microsoft Online

At a basic level Quest MessageStats: Gathers -> Stores -> Reports

However there are couple components:

  • MessageStats Console: MMC console for Administration and Configuration
  • MessageStats Scheduler service: In a distributed gathering model, the MessageStats Scheduler Service coordinates all the gathering servers (Task Execution Servers)
  • Task Execution Server: A server on which you install the task processors is called a Task Execution Server.
  • MessageStats Database: A SQL Server repository in which the gathered data is stored, available for report queries. (there is only one database per MessageStats environment)
  • Report Console: A web-based interface that allows you to view and analyse reports using the gathered data that exists in the MessageStats database. (Hosted on IIS)

In a small environment everything run can run on one server but in a larger environments, the component would be separated for performance reasons.

Here is generally what the architecture looks like this, specific to OCS/Lync:

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See you soon for Part 3 of the multi-part blog series looking at Lync Server 2010 reporting using Quest MessageStats.

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